WE STAND BEHIND THE QUALITY OF OUR SERVICES
DON'T HOLD BACK YOUR FEEDBACK
We are committed to providing a high standard to every customer, every time. However, we do recognize that sometimes we will not live up to our expectations or to our promises. Your comments are very important. Not only do they allow us to improve our services to you, they also help us to create better products and services, making life easier for everyone who uses them. If you feel we could have served you better, please let us know.
HOW TO MAKE A COMPLAINT
If you have any complaint about any part of our service, we would like to hear from you. You can contact us via email: info@500i.com.
INFORMATION YOU NEED TO PROVIDE
To help us to investigate and resolve your complaint as quickly as possible, please provide the following information.
Your name and address.
A clear description of your concern or complaint.
Details of what you would like us to do to put the matter right.
We will try to resolve your complaint immediatly and with as little inconvenience to you as possible.